At The Architectural Nerd, we value our customers and strive to ensure satisfaction with every purchase. However, due to the nature of our digital products, we have specific guidelines regarding refunds and cancellations. 1. Digital Products – Non-Refundable All purchases of digital products, including but not limited to downloadable content, eBooks, software, templates, or any other form of digital media (“Digital Products”), are final and non-refundable. Once the purchase is completed and the product is delivered, we cannot offer any refunds, exchanges, or cancellations. Reasons for Non-Refundable Policy: Digital Products are delivered instantly upon purchase, and cannot be returned or revoked once downloaded or accessed. We offer clear product descriptions and, where applicable, previews or demos to ensure you know exactly what you are purchasing. We encourage all customers to thoroughly review product information, system requirements, and any available demos before completing the purchase. 2. Exceptions to the Refund Policy While all digital products are non-refundable, exceptions may be made under the following circumstances: Duplicate Purchases: If you accidentally purchase the same product more than once, please contact us at thearchitecturalnerd@gmail.com with proof of duplicate charges, and we will review your case for a possible refund or credit. Defective Product: If the digital product you purchased is defective or corrupted upon download, please reach out to us within 7 days of the purchase date at thearchitecturalnerd@gmail.com. After verifying the issue, we may offer a replacement or provide access to a functioning version of the product. 3. Order Cancellations Since digital products are delivered instantly, orders cannot be canceled once they have been completed. Please ensure that all details are correct before finalizing your purchase. 4. Contact Us If you encounter any issues with your purchase or have questions about our Refund and Cancellation Policy, please contact us at: The Architectural Nerd thearchitecturalnerd@gmail.com +91 9319885329 We will do our best to respond to your inquiries within 48 hours. 5. Changes to This Policy We reserve the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Any changes will be reflected on this page, and your continued use of our website after such changes signifies your acceptance of the updated policy.